Call us on 01732 897511
01732 897511
Wednesday 8th September 2010
Introduction to Successful Selling
Description
This comprehensive workshop has been designed by our Professional Training Team who, for many years have delivered training courses aimed at increasing sales within a variety of industries including travel, retail, manufacturing, insurance, utilities and media. Delegates are taught how to sell either by telephone or face to face, without resorting to high-pressure techniques and are taught the importance of developing a sales plan.
Who is this recommended for?
Those individuals involved in sales positions and keen to expand their existing knowledge and skill base and those who may even be new to sales or telesales.
What will you learn?
- The sales process
- Preparing and planning a sale
- The difference between telling and selling
- Skills and confidence to provide additional opportunities to improve sales figures
Course content
The psychology behind sales
- Why people buy
- The current market
- The psychology of selling
Communicating effectively
- Advanced communication skills
- Sales behaviour
Sales Processes
- The buying and selling processes
- Creating the need
Taking control
- Controlling the sale (being assertive)
- Matching the product to the buyer's needs
- Features and benefits of each product
- Setting action plans and objectives
Dates for this course
Please contact the team for dates of this course
