Call us on 01732 897511
01732 897511
Thursday 9th February 2012
Introduction to Management & Team Leadership
Description
What is the difference between Management and Leadership? What are the key qualities a good manager needs to inspire and lead others? This two day programme will address the key areas needed by an effective manager. It is also designed to build confidence for managers and provide creative ideas to put into practise immediately in the workplace.
Who is this recommended for?
Those new to management or managers with no formal training; team leaders or supervisors wishing to improve their skills and develop new skills and innovative techniques.
What will you learn?
- The key responsibilities and expectations of a first line manager
- An understanding of the difference between management and leadership
- An understanding of different management styles and your style(s)
- Gain more confidence by communicating effectively in a number of situations
- How to recognise motivational influences
- Setting clear goals and objectives for your team
Course content
Management v Leadership
- Your role and responsibilities
- Management and Leadership domains and qualities
- Management styles and assessing your style (strengths and weaknesses of each style in work based situations)
Effective Communication
- Your communication style
- Verbal and non-verbal communication
- Handling difficult situations with individuals
The Motivational Manager
- What motivates individuals?
- How to maintain motivation in a variety of situations
- Factors that affect an individual’s motivation
Manage Performance
- The performance management cycle
- Know how to set goals and SMARTER objectives
- Delivering feedback
Dates for this course
Please contact the team for dates of this course
